We win when our customers win. And, our customers win big!

We win when our customers win. And, our customers win big!

Aug 20, 2020. It was 11.30 pm at the night. Our phones did not stop ringing. When a customer calls you at that time, it usually means that all hell has broken loose. And, all hell did break loose. None of us had slept. Our WhatsApp channels were swamped with messages until 1.30 am. And the messages and calls continued throughout the day.


Lights...camera...drum rolls 


Mphasis & RippleHire had won the prestigious Brandon Hall Group HCM excellence award. Not bronze or silver but GOLD.




Gold for ‘Excellence in social talent acquisition strategy’. For demonstrating a significant impact in topline using innovation. For penetrating social mediums like WhasApp and hiring talent faster and cheaper in 25 countries. For demonstrating million dollars in savings while doing so.


 This is the first international recognition in our customer base.


"Congratulations to Mphasis! We are privileged to partner and bear witness to a journey of transformation. A journey, driven by strategic goals, designed by marrying organizational impact with a premium experience for every stakeholder. It is fulfilling to see customers use pioneering ways to attract talent that is excited to join and stay," Sudarsan Ravi, Founder & CEO, RippleHire.


The employee referral program is one of the most promising hiring channels at Mphasis. With RippleHire’s cloud-based solutions, Mphasis’ employees are given an opportunity to build the company’s talent pool by referring friends, extended family, and former colleagues over WhatsApp, Twitter, Facebook, LinkedIn, and other social mediums.


Through this contribution from the employees, Mphasis’ Global Strategic Resourcing team not only managed to reach passive talent (where they existed) but also delivered significant top-line and bottom-line impact.


“In today’s increasingly subjective business environment, it is observed that micro-social communities, both online and offline, are home to some of the best talent around. Major developments across economies are taking place on social media channels, as audiences are increasingly migrating to these platforms. Given the prevalence of such tools among our targeted candidate pool, more so in the post-pandemic era, it was a natural progression for us to adopt a more social outlook to hiring and explore these avenues of untapped potential,” Srikanth Karra, Chief Human Resources Officer, Mphasis.




He added “Mphasis, as a large IT organization, has an existing community across different skill combinations. Leveraging a niche skill employee community to reach out to their social networks to attract talent has proved fruitful to our hiring approach, and this award is a testament to the efficiency of our digital hiring model.”




The Brandon Hall award entries were evaluated by a panel of veteran, independent, independent senior industry experts, Brandon Hall Group analysts, and executives based upon the following criteria: fit the need, design of the program, functionality, innovation, and overall measurable benefits.


“Organizations around the world highly value Brandon Hall Group Excellence Awards – so much so that we received a record number of applications in the middle of a global pandemic,” said Rachel Cooke, Brandon Hall Group COO, and leader of the HCM Excellence Awards Program. “The awards provide valuable recognition and validation of best practices in all areas of HCM at a time when they have never been more important to both employers and employees.”


“The Excellence Awards serve the critical function of reinforcing the essential business benefit of creating great experiences for candidates and employees,” Brandon Hall Group CEO Mike Cooke said. “All award winners must demonstrate that their HCM programs drive bottom-line business results. That’s what sets our awards program apart from all others.”


About Brandon Hall Group
Brandon Hall Group is an HCM research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition, and HR/Workforce Management. With more than 10,000 clients globally and 25 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations and provides strategic insights for executives and practitioners responsible for growth and business results.


Our mission: Empower excellence in organizations around the world through our research and tools every day.


At the core of our offerings is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. (www.brandonhall.com)


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