And, our customers win big, 3 years in a row!

Hat Trick…Howzat!!!

Hat tricks are as rare as a batsman scoring 200 runs or a recruiter having a 100% joining ratio on their offers.

But nothing stops our customers. They are making hat tricks a phenomenon.

Four of our customers, Hexaware, Mindtree, Axis Bank and Mphasis participated in the prestigious Brandon Hall awards 2022 and have won gold and silver respectively for excellence in Talent Acquisition.

This is the third time in a row our customers are winning excellence awards from Brandon Hall. It was a gold for Mphasis in 2020, and two golds each for LTI and HDFCLife in 2021. All recognizing their excellence in talent acquisition.

We win when our customers win. And, our customers win big, 3 years in a row.

“Some days overwhelm you with gratitude and joy. We are privileged to work with customers who are driven, passionate and work to succeed. And truly lucky to be surrounded by driven smart individuals who care every day. What happens when the two come together? Our customers win BIG global awards. We win when our customers win. Thank you everyone for three years of global awards,” Sudarsan Ravi, Founder & CEO, RippleHire.

Without much ado here are the transformational stories that grabbed international awards.

* Axis Bank Journey from candidate engagement to delight driving a 4.8 /5 score

* Mphasis optimises University hiring through technology, achieves 45% reduction in effort and 1.5X increase of hires through social channels

* Mindtree leverages the power of referrals from Mindtree Minds to achieve 3X growth on overall annual hires. Referral hires contributed to a 56% reduction in       cost per hire

* Hexaware drives 25 million brand impressions and 5x more joiners through social employee referrals

Axis Bank Journey from candidate engagement to delight driving a 4.8 /5 score

Axis Bank is one of India’s leading banks. As one of the leading organizations with over 85,0000 employees and one of India’s most sought-after banks, every year their talent acquisition team deals with over 30,000 hires and close to half a million candidates.

 

2020 was a year of chaos and disruption. To disrupt the status quo and emerge as winners in a talent war requires a long-term focus. The Axis Bank TA and COE teams took on a transformative challenge with a goal to establish success for the next decade. The TA function impacts business by attracting and delivering high caliber resources to business teams. To achieve a strategic goal, the project teams took on the daunting task of rewiring their systems and processes. The numbers tell a very compelling story of impact and change.

 

The COE team invested time conducting user interviews and analysis in detail to understand the candidate journey and the recruiting experience. The team concluded that the candidate experience project could only succeed if there was a recruiting transformation project. A project that could deliver a customer-like premium experience for all recruiting stakeholders. A project that would enable the necessary bandwidth as well as solve for delivering a premium experience for candidates.

Today, Axis Bank

● Get one application every 60 seconds

● Sends an offer every 3 minutes

● Conduct interviews every 2 minutes

 

Kudos to Axis bank and their entire team for winning the silver award for Excellence in Talent Acquisition from the prestigious Brandon Hall group.

Absolutely thrilled, delighted, and privileged to partner and bear witness to a journey of transformation. A journey driven by strategic goals. A journey designed for delivering premium experience for every stakeholder. And a journey that delivered a 4.8/5 candidate experience and 90% improvements in time to offer.

You are not just #dilseopen but also #dilseawesome.

Mphasis optimises University hiring through technology, achieves 45% reduction in effort and 1.5X increase of hires through social channels

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Mphasis’ core reference architecture and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

 

University hiring process at Mphasis is complex and lengthy. The team realized campus hiring is dotted with its own challenges at every stage. Add to that the overwhelming competition among organizations to bag the best talent, it is a daunting process to undertake. A highly competitive business environment means low lead time to staff projects and high demand for tech talents who can be productive from day one. Hence, hiring managers are constantly on the lookout for cost optimization, speed, and quality of hires.

The team charted out a roadmap to innovate campus hiring and joined forces with RippleHire.

 

Hiring strategies for college graduates heavily involve branding, meticulous planning of operations, and candidate experience. Mphasis is leveraging RippleHire's simple yet effective solutions such as bulk movement of profiles, bulk update of interview feedback and bulk submission of offer inputs for approval. In a hiring process involving a large volume of candidate data, such technical interventions have improved the recruiter’s efficiency by at least 20%. Similarly, the hiring manager’s experience for approving multiple letters in a go has been excellent.

E.g., Approving 150 offer letters in one go has ideally saved (149 X 3 minutes/letter) 7 hours & 45 minutes.

 

Visual offer letter provides a glimpse of organization’s culture, key leaders, accolades won, thereby proving to be an effective channel for branding at no additional cost. A high offer to join ratio of 50% in the competitive market is a testament of this feature.

This hiring model is going through multiple processes and technical transformation and Mphasis looks forward to bringing in a completely digital University hiring model which can scale easily with ever changing business dynamics.

Kudos to Mphasis and their entire team for winning the silver award for Excellence in Talent Acquisition from the prestigious Brandon Hall group.

Award winning results occur when vision meets execution. Execution by a passionate team that scales and achieves success. Together. Proud of the results achieved around efficiencies (45% reduction in effort) and delivering a premium candidate experience (4.79/5). Thank you for giving us a ring side view over the years.

Mindtree leverages the power of referrals from Mindtree Minds to achieve 3X growth on overall annual hires. Referral hires contributed to a 56% reduction in cost per hire compared to recruitment agencies for calendar year 2021

Mindtree [NSE: MINDTREE] is a global technology consulting and services company that enables enterprises across industries to drive superior competitive advantage, customer experiences and business outcomes by harnessing digital and cloud technologies. A digital transformation partner to more than 260 of the world’s most pioneering enterprises, Mindtree brings extensive domain, technology and consulting expertise to help reimagine business models, accelerate innovation and maximize growth.

 

The pandemic has caused a significant shift in how business occurs driving an increased demand for technology driven solutions. As a digital solutions and technology provider, Mindtree was faced with significant growth driving a need to recruit top talent quickly.

The talent market has undergone a fundamental shift from an employer market to a candidate driven market. Candidates receive multiple offers and select the company of their choice. The onus has shifted strongly towards talent acquisition teams to provide a differentiated experience to convince the best talent to join the organization and propel growth.

Mindtree designed a social talent acquisition strategy by assessing the present and future market conditions based on various analyses of workforce planning. They focused on employee referral programs in partnership with RippleHire, a cloud-based employee referral platform that makes the referral process simple and time-efficient.

 

And the results speak for themselves.

1) Leveraging internal networks was a triumph, leading to exceeding results and granting instantaneous access to elite talents.

2) Mindtree’s existing army of Minds and their significant social presence aided remarkably in maximizing the referral channel and adding value to the overall efficacy of Mindtree’s talent acquisition process. The referral numbers shot up by 2X from FY2020-21 to FY2021-22.

3) The referral program has been contributing to increasing the total hiring numbers - 3X fold with an improved joining ratio of 10%. Hires through Referrals contributed to a 56% reduction in cost per hire when compared to sourcing vendors.

4) Through persistent efforts on campaigning, the referral percentage increased to 74% in FY 2020-21 from 51% in FY 2021-22, thus achieving 70%+ buy-in from Mindtree's total workforce.

 

 

Kudos to Mindtree and their entire global talent acquisition team for winning the gold award for Excellence in Talent Acquisition from the prestigious Brandon Hall group.

“We are investing in referrals to improve joining ratios and hire talent that will stay. Will you double the joiners in 6 months?” This was the CXO mandate. The team delivered 10x+ growth in monthly joiners at 10%+ better joining ratios. Helped hire talent that joins and stays.

Hexaware drives 25 million brand impressions and 5x more joiners through social employee referrals

 

Hexaware has pillared its growth strategy on the three cornerstones of AUTOMATE EVERYTHING®, CLOUDIFY EVERYTHING® and TRANSFORM CUSTOMER EXPERIENCES®. This strategy endeavors to power human-machine collaboration - solve complex business problems using a combination of human creativity & intellect. Hexaware leverages the power of ubiquitous data, insights-driven algorithms and strategic cloud computing to help customers achieve business transformation.

COVID-19 pandemic has brought unprecedented change in our lives. The technology world saw a seesaw in demand and hiring followed suit. April to Dec 2019 was a relative lull in hiring. Several organizations laid off talent in 2019 as well. The demand for technology led solutions across multiple customer sectors triggered a war for talent in 2020. The market was full of candidates who had seen negligible salary movements from 2019. They were eager to explore and identify better opportunities. That coupled with unprecedented demand meant that candidates were bombarded with options. The shift from an employer driven market to a candidate driven market was complete. The hiring landscape for technology talent changes drastically making it tough for companies to attract and hire talent.

Hexaware’s challenges were no different. The Talent acquisition team wanted to focus on avenues to cut through the noise and establish themselves as a brand of choice. While the anxiety levels were high from the shift in landscape, the team focused on identifying ways in which they could win the war of talent.

 

 

The team narrowed down on social referrals as a solution to hiring, brand building and retention challenges. Referrals had proved to be the best channel to hire quality talent. They had the best joining ratio’s (and in a competitive market where top talent has multiple offers, this became a key differentiator). Referrals were also cost effective. And, leveraging the strength of 20000 and their social presence was a sound strategy.

Hexaware turned its attention towards the employee referral program in partnership with RippleHire, the market leaders in referral software. With a laser sharp focus here’s what the team pulled off

 

 

Kudos to Hexaware and their entire global talent acquisition team for winning the gold award for Excellence in Talent Acquisition from the prestigious Brandon Hall group.

Kudos to the leadership team for their belief in the culture to build a hiring engine on top of referrals. Kudos to the entire global talent acquisition team for this amazing achievement. The team delivered 10x+ growth in monthly joiners at 10%+ better joining ratios. Helped hire talent that joins and stays.

The Brandon Hall award entries were evaluated by a panel of veteran, independent, independent senior industry experts, Brandon Hall Group analysts, and executives based upon the following criteria: fit the need, design of the program, functionality, innovation, and overall measurable benefits.

“Excellence Award winners distinguish themselves through their growing understanding that all the functions of HCM are integrated and must work together to move businesses forward,” said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the HCM Excellence Awards program.

“It is a pleasure to see more organizations collaborating across functions and getting more sophisticated and accomplished at delivering measurable benefit through ground-breaking HCM practices,” she said. “For example, it was inspiring to see how diversity, equity and inclusion initiatives are increasingly embedded into people and business strategies and cultures. We saw more alignment between HCM and business objectives than ever before.”

“Our award winners demonstrated the vision, agility and innovation needed to excel in the uncharted hybrid work environment,” said Brandon Hall Group Chief Executive Officer Mike Cooke. “We added and revised awards categories to ensure that we not only validate best HCM practices but also solicit and recognize next practices that set a high bar for everyone.”

About Brandon Hall Group

Brandon Hall Group operates the largest and longest running awards program in Human
Capital Management. As an independent HCM research and analyst firm they conduct
studies in Learning and Development, Talent Management, Leadership Development,
Diversity, Equity & Inclusion, Talent Acquisition and HR/Workforce Management. These
benchmark studies help organizations by providing strategic insights for executives and
practitioners responsible for growth and business results.

Coupling the research studies with the best practice from the awards, Brandon Hall
Group has helped more than 10,000 clients globally and more than 28 years of
delivering world-class research and advisory. At the core of our offerings is a
membership program that combines research, benchmarking and unlimited access to
data and analysts. Membership enables executives and practitioners to make the right
decisions about people, processes, and systems, coalesced with analyst advisory
services which aim to put the research into action in a way that is practical and efficient.

Brandon Hall Group has also launched professional certifications for business and
human capital management professionals to upskill themselves and gain credentials for
career advancement. (www.brandonhall.com)