Customer Story - IT Services and Consulting

How LTM built a hiring engine that is fraud-free, audit-ready, and faster at every stage.

A global technology leader with 86,000+ professionals across 40+ countries transformed talent acquisition across four hiring stages - eliminating fraud, cutting offer creation from 7 minutes to 3, and saving $800K every quarter.

1 hire every 4 mins 4.7/5 candidate experience score
50+ countries $800K average quarterly savings
1 million+ users 137% increase in employee referrals
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Global enterprises that hire heavily all year round choose RippleHire.

Save hiring integrity, recruiter productivity, and candidate trust from manual processes, fraud risk, and siloed teams.

Group
solve
Compliance management

Explore what RippleHire delivered across LTM's four hiring stages.

Demand creation and sourcing

LTM redefined workforce planning with AI-powered JD creation in multiple languages and diversity-focused sourcing criteria. Job postings that once required manual effort across multiple platforms now go live with a single click. An AI recommendation engine mines internal databases for best-fit candidates, reducing external vendor dependency before the sourcing stage even begins.

Application and screening

Bulk processing replaced manual resume review. AI-driven parsing ensured only relevant candidates advanced. Pre-screening assessments provided further validation. Recruiters moved from administrative tasks to strategic talent acquisition - spending time on decisions, not data entry.

Interviewing and selection

Automated scheduling with calendar integration, structured digital feedback forms, and candidate photo verification for impersonation prevention. Feedback forms tailored by interview type allowed panelists to submit evaluations in minutes. Automated reminders ensured timely responses from every panel member.

Offer and onboarding

Offer creation and approvals were digitized with automated templates and delegation-of-authority workflows. Candidates received offers digitally with e-signature integration. Document collection and onboarding were fully system-driven, with personalized engagement plans reducing compliance risk and accelerating joining timelines.

Learn how leading IT services organizations improved hiring with RippleHire.

Google
LTM: AI-powered talent governance across four hiring stages
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Credit Suisse
UST: 100% digital recruitment across 30+ countries
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High-Growth Startups
Mphasis: Saving $1M with 100% digital hiring
Learn More

Get an ATS that understands LTM's complexity.

AI-powered fraud detection

Fraud detection algorithms flagged impersonation attempts automatically at the screening stage. Candidate photo verification was integrated into the interview process. Every fraud flag is logged with evidence for recruiter review. No manual oversight required for each application.

Drive adoption and accountability with gamified user journeys
Drive adoption and accountability with gamified user journeys
One-click job publishing

Job postings that once required manual effort across multiple platforms now go live across all channels with a single click. Reach expanded instantly. Recruiter time on publishing tasks dropped to 30 seconds.

AI recommendation engine

The AI recommendation engine mines internal candidate databases for best-fit profiles before external sourcing begins. Candidates matched by skill, experience, and role fit β€” reducing dependency on external vendors and improving quality of hire from the first shortlist.

Improve joining ratios and early productivity
Scale hiring on-demand with specialized AI agents
Automated offer management

More than 40 manual offer templates replaced by automated template generation with delegation-of-authority workflows. Offer creation dropped from 7 minutes to 3. One-click approvals and e-signature integration allowed candidates to accept digitally. Every offer action logged and audit-ready.

Gamified employee referrals

LTM's referral program was redesigned with a gamified, social-media-enabled interface β€” allowing employees to refer through LinkedIn, WhatsApp, and email, track referral status in real time, and see outcomes clearly. Referrals increased by 137%. Referral share in the hiring mix rose by 10%.

Drive adoption and accountability with gamified user journeys
Drive adoption and accountability with gamified user journeys
Paperless, compliant onboarding

Document collection and onboarding processes were fully digitized and system-driven. Email dependency was eliminated. Compliance risk reduced. Document verification time dropped from 120 minutes to 90. Candidates experienced a seamless, structured joining process from offer acceptance through Day 1.

RippleHire is built for global enterprises
that strive for excellence in hiring

4.7/5

Candidate experience
score

3 minutes

Offer creation time,
down from 7

$800K

Average quarterly savings through
reduced vendor dependency

137%

Increase in
employee referrals

It’s not just about writing faster. It’s about hiring better.

demand-creation
Demand creation

Fetch requisitions from demand management systems. Use AI agent to create skill-specific and compliant JDs in any language.

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talent-sourcing
Talent sourcing

Publish new jobs to career site, LinkedIn and more. Control quality of profiles sourced from partners and tack attribution at each step.

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employee-referall
Employee referral

Turn employee networks into your fastest hiring channel. Gamify referrals for internal sourcing and reducing vendor dependency.

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candidate-managment
Candidate management

Get more applications with mobile-friendly forms. Use AI to deduplicate profiles and search candidates by skill, industry, and more.

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interview-management
Interview management

Use an AI interviewer to screen and assess candidates in bulk. Assist interviewers with questions to ask and feedback to submit.

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offer-management
Offer management

Release same-day offers with automated validations. Personalize offers to boost acceptance and get early drop-off warnings.

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onboarding-appointment
Onboarding & appointment

Prevent candidate fatigue with progressive onboarding. And auto-trigger background verification, appointments, asset allocations.

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controls-visibility
Controls & visibility

Track org-wide hiring in one place. Use AI to detect impostors in resumes or interviews. Stay 100% compliant and audit ready.

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integration
Integrations

Connect your project management, HR, sourcing, communication, and reporting systems without writing any code.

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Ensure global hiring compliances.
And enterprise-grade security and support.

Global Hiring Compliant

Global

Hiring compliant

ISO 27001 Certified

ISO 27001

Certified

GDPR Compliant

GDPR

Compliant

SOC 2 Type 2 Certified

SOC 2 Type 2

Certified

Privacy by Design Framework

Privacy by Design

Framework

FAQs

1. What hiring volumes does RippleHire support for IT services companies like LTM?

RippleHire is built for large, distributed enterprises. At LTM, the platform supports hiring across 86,000+ professionals in 40+ countries β€” covering volume roles, niche specialist positions, leadership hiring, and campus drives, all within the same system.

2. How did RippleHire help LTM prevent candidate fraud and impersonation?

RippleHire's fraud detection algorithms flagged impersonation attempts automatically at the screening stage. Candidate photo verification was integrated into the interview process. Every fraud flag is logged with evidence for recruiter review β€” no manual oversight required for each application.

3. How did LTM reduce offer creation from 7 minutes to 3?

More than 40 manual offer templates were replaced by automated template generation based on role, grade, and salary structure. Delegation-of-authority workflows enabled one-click approvals. E-signature integration allowed candidates to accept offers digitally. The entire process became system-driven with no manual steps.

4. How did the referral program grow by 137%?

LTM's referral program was redesigned with a gamified, social-media-enabled interface. Employees could refer through LinkedIn, WhatsApp, and email, track referral status in real time, and see outcomes clearly. A program that was previously a frustrating black box became something employees actively used β€” driving a 137% increase in referrals and a 10% rise in referral share.

5. How was the $800K quarterly saving achieved?

By activating internal talent first and reducing external vendor dependency. The AI recommendation engine surfaced internal candidates before external sourcing began. Gamified referrals further reduced agency dependency. The combined shift in sourcing mix delivered average quarterly savings of $800K.

6. How does RippleHire handle multi-country compliance for IT services firms?

RippleHire supports GDPR, India's DPDP Act, CCPA, and jurisdiction-specific compliance requirements. Workflows, consent management, data retention, and audit trails are configurable per country. For a global IT services organization like LTM operating across 40+ countries, compliance is built into the platform β€” not managed as a separate workstream.

7. How does RippleHire ensure data security for a global enterprise like LTM?

RippleHire is ISO 27001 certified and SOC 2 Type II certified. All data is encrypted at rest using AES-256 and in transit using TLS 1.2. Role-based access controls, MFA, and full session logging apply across the platform. Onboarding documents are handled through a secure, system-driven process β€” eliminating email dependency and the compliance risk that comes with it.

8. How long did the LTM implementation take?

RippleHire averages go-live in 12 to 16 weeks from contract signing. For LTM, the implementation covered four hiring stages β€” demand creation, application and screening, interviewing and selection, and offer and onboarding β€” each configured to LTM's specific workflows, approval hierarchies, and compliance requirements.

Power your IT services enterprise with an ATS that performs.