How UST went from 30 minutes per offer to 3, and 4.86/5 on candidate experience.

RippleHire supports high-volume hiring across 30+ countries for a workforce of 30,000+. At UST, the platform managed sourcing, screening, interviews, offers, BGV, and onboarding across regulated industries including healthcare and financial services — in one unified system.

RippleHire was deployed as USource, replacing email and offline tools with a single digital platform covering every stage of the hiring lifecycle. Sourcing, candidate management, interview scheduling, offer creation, documentation, and onboarding all moved into one system. Candidates uploaded documents once. Recruiters had complete audit trails without manual reconstruction.

Compliance-ready offer templates were configured for all 30+ geographies. Automated workflows generated offers based on role and location parameters. Candidates accepted digitally via e-signature. The entire process — from recruiter initiation to candidate acceptance — became system-driven with no manual steps.

Automated, transparent status updates replaced manual follow-up at every stage. Candidates no longer resubmitted forms across multiple stages. Interview scheduling was digital and consistent. Post-offer engagement was proactive. The result was a faster, more respectful experience at every touchpoint — reflected in a 4.86/5 candidate feedback rating.

SmartOps, UST's background verification platform, was integrated with USource via API. Compliance-ready offer templates were configured across all geographies. Pre- and post-offer documentation was integrated into one system-driven process. Every hiring action was logged in an immutable audit trail — available for compliance review at any time.

Vendors submitted candidates directly into USource, where duplicate checks created accuracy in source attribution. Real-time visibility into submissions and candidate progress replaced email tracking. Vendor candidate submission time dropped from 10 minutes to 2. Source credit was accurately attributed across referrals, vendors, and job boards.

RippleHire is ISO 27001 certified and SOC 2 Type II certified. All data is encrypted at rest using AES-256 and in transit using TLS 1.2. Role-based access controls, MFA, and full session logging apply across the platform. Document collection is system-driven, eliminating email dependency and the compliance risk that comes with it.

RippleHire averages go-live in 12 to 16 weeks from contract signing. For UST, the implementation covered four hiring stages across 30+ countries — including integration with UST's workforce planning system, SmartOps BGV integration via API, and configuration of compliance-ready offer templates for every geography.